All clerk activity is stored, so you can investigate mishaps
Proven reliable over 100,000 installs globally
Built-in loyalty and discount schemes
Doesn't rely on the internet to process sales
Flexible and customisable
Integration with CCTV, Hotel PMS and many more
Built-in scripting engine
Contactless Card Payment Solutions
Increased customer satisfaction at the table through notifications to staff when items are off the menu
Fewer mistakes, orders are clear and don’t have illegible handwriting plus orders don’t get lost
Faster table turnaround through seamless integration enables more covers per table
Increased spend per head on drinks orders straight to the bar, the waiting staff can remain on the floor and offer customers more
Queue-busting potential of having service staff take orders at busy times Table service process is simple and efficient making life easier for staff and customers
Increases revenue by up to 25%
Keep Mobile. For A Better Customer Experience
Cloud based back office from ICRTouch
Instant access to specific real-time sales data
Data is presented in graphs and charts, allowing you to easily spot and identify trends or patterns
Make live program changes across your entire estate, or schedule for a particular date
Keep a reliable, accurate record of your staff time and attendance
Know your stock levels, schedule / place orders and easily keep track of your ins & outs
Create historical reports to get deep insights to sales & staff performance over time
Extract financial reports at the click of a button.
Export them into PDF and Excel CSV instantly
TouchOffice Web allows you to create promotions and vouchers
Fast Food Webshop
Provides more time to prepare orders
Encourages a fast, efficient service, cutting queues
Builds a loyal customer base for promotion and cross-selling
Makes use of kitchen staff during quiet periods
Displays up-to-date menu prices
No 3rd party advertisements or competitor ads
Customised branding - can be customised to reflect business brand
No per transaction fees - transparent, low-cost monthly fixed fees
Kitchen Order Management Display
Orders can be shelved between courses and cleared when the entire meal is completed
Information is clear and legible, and there is no room for misunderstanding what has been ordered
Orders can’t be misplaced and they can be recalled even after they’ve been cleared
Urgent orders can be received with favourable timers to get them through quickly
Linking with digital signage alerts customers that an order is ready to be collected, or a ticket can be printed at the counter to signal waiting staff for service
Customise your theme and add your logo to match your branding
Customer Loyalty Software
Quickly analyse customer habits and target promotions accordingly
Encourage the purchase of products that may not be selling so well with a points system for deferred discounts on selected lines
Reward customers to encourage repeat visits and increased spending
Helps create targeted customer interactions such as mailshots and SMS messages
Facilitates a photo ID checking system with customer photograph integration
Can be installed across multiple sites and businesses or on single back office systems, enabling customers to use their loyalty cards across a chain of sites
Virtual Menu Board
Run multiple screens displaying different menus
Promote happy hours automatically, as the till updates so does the menu board
Product sizes, prices, and layout can all be adjusted to present the information just the way you want it without having to order new signage
Fully Customisable To Match Your Business
Order Display
Keep the queues away from the counter at busy times and allow your customers to browse as they wait for their order to be prepared
Let customers know how long their wait is likely to be with automatically generated wait times
Use screen space to advertise to your customers. Let customers know all about your services as they anticipate their collection
Once an order has been prepared and it is ready for collection, use TouchKitchen to finish the order ticket and send a notification to CollectionPoint to announce the order is ready to be collected
CollectionPoint is customisable and can be branded to match the venue's interior design
Reservations Online
Staff aren't tied up on the phone for those customers preferring to use online services
Customers can make bookings at their leisure, either from the comfort of their homes to a busy day in the office
Administration tasks are reduced with automated table allocations, order notifications and auto-confirmations
It automatically allocates tables based on the number of guests
TouchReservation is optimised for mobile devices, allowing reservations to be made on the move
TouchReservation and TouchPoint stay in sync and share the same floor plan, so it is always up-to-date and you never double book
Easy to manage pricing that won’t break the bank, with no per table licensing or transaction charge
TouchReservation is custom branded to suit your business and fit your current website
Authorised Partner and Supplier of ICRTouch EPoS Software
BCR are experts in providing and supporting ICRTouch EPoS software solutions.
Provide great customer service and optimise your business' efficiency with the ICRTouch suite of tailored solutions.
Solutions for you
Intuitive EPoS For Your Business
TouchPoint is effortless to use, reliable and proven over two decades. Today’s TouchPoint is more powerful than ever and is trusted worldwide by businesses to perform how need it, when they need it. It is simple to operate and easy to learn, so staff can begin making sales with minimal training. From multi-site restaurant chains to independent retailers, TouchPoint is designed for any business in any sector.
TouchOffice Web gives you a bird’s eye view of your business. TouchOffice Web is a powerful management tool that provides you with a complete real-time understanding of your business on any web-enabled device, from anywhere in the world. Make those big decisions with ease by accessing historical sales reports to enable you to forecast pricing, stock and manage staff rotas.
Generate new revenue streams from online food orders, whether for delivery to the door or desk, or to make it easy for your customers to do ‘click and collect’ pre-ordering of meals. Your customer can browse your full product range at their leisure, rather than being rushed into a decision while standing in a queue or waiting on the phone. TouchTakeaway also integrates seamlessly with your EPoS and back office software.
Order-To-Table solution for restaurants, pubs, wine bars, cafés, coffee houses, theatres and stadiums. Enable your customers to place an order from their table or seat, with their personal mobile or tablet. Minimising contact will help keep your customers and staff safe. Due to the current situation with COVID-19 restaurants, pubs and bars need to re-think how customers are served safely whilst keeping staff protected.
TouchKitchen transforms the way food orders are processed. From starters through to dessert, a customer’s choice is displayed on a screen in the kitchen with no need for paper and print-outs. Chef can easily manage each order as it arrives and prepare food straightaway. Kitchen staff have complete control including the ability to view, sort or peg meal orders, and set preparation timers to ensure nothing is forgotten and meals go out on time.
PocketTouch is a professional paper-free way to take food and drinks orders. Our revolutionary hand-held EPoS solution, take orders seamlessly from table or queue, straight to the heart of the kitchen and bar, providing a quick and efficient service to the customer. Handwritten mistakes are a thing of the past and Chef can get straight on with preparing the food. Order updates made on PocketTouch are automatically updated on the bill, making the whole process more efficient.
Self Service software for Hospitality, Retail and Healthcare from ICRTouch. Customers can independently use the interactive touchscreen menu to place their order and pay in-store without the assistance of staff. With SelfService at the table your customers aren't left waiting to order. It speeds up customer turnaround time increasing your profits.
Add on extra software products and services to make the most of your ICRTouch solution and give your business a competitive edge.
Enables you to build a loyal customer base who are rewarded for returning again and again, increasing your profit margins. Give regular customers or staff an instant discount on their purchases.
You're never closed with TouchReservation. Allow customers to make bookings, around the clock, on any web-enabled device such as a smartphone or tablet.
Our hand-held stock control device is small and mighty. Replace those paper print-outs and time hungry stocktakes with TouchStock. It delivers flexibility, ease of use and speed.
Whether you have a restaurant, bar or fast food outlet, CollectionPoint can provide a simple yet professional way of notifying customers where their order is in a queue.
The virtual menu board on a large display screen, replaces your static signage with an attractive and enticing live menu that is constantly updated direct from the till.
Fully integrated pre-paid cashless cards providing benefits in both the public and private sectors, including education, healthcare, leisure, corporate and retail across the UK and Europe.
ICRTouch integrates with several of the leading e-commerce solutions to allow your online sales to be processed through your TouchPoint EPoS system and TouchOffice Web back office software.
ICRTouch link with carefully selected third party applications such as property management systems, accounts packages, CCTV, labour management and more.
